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Interesting blog on the challenges facing supply chains in the coming year.  “The lasting image of the supply chain in 2012 is one of a consumer with a smartphone engrossed in making an online purchase.” How retailers respond to the changing trends in consumer behaviour is not the only issue, however – the dynamics of supply chains are also changing; it’s not going to just be about the relentless rise of home delivery products. Far from it, in fact.

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