News / 'Ship agents must reinvent themselves, or they won't survive'

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Ship agents will need to reinvent themselves as information providers to shipping lines, if they are to survive in a rapidly changing industry.

On the sidelines of last week’s TOC Americas Container Supply Chain event in Cartagena, Matthew Tayler chief executive of Chile-headquartered ship agency Empresas Taylor, told The Loadstar the ship agency business was in danger of extinction unless it radically overhauled itself.

“The traditional ship agency business model is dying. Ship agents have to adapt if they are to survive and ...