Seko Ware House at the SEGRO Logistics Park France

SEKO Logistics, the leader in end-to-end global logistics, has today launched DutyPay, a next-generation customs compliance platform built in partnership with CustomsCity, a leading provider of automated customs compliance solutions for global ecommerce. This comprehensive solution is designed to help global retailers stay compliant, calculate duties in real-time and maintain frictionless delivery into the U.S. market. 

Built for today’s ecommerce environment, DutyPay combines SEKO’s fast-moving parcel operations with CustomsCity’s automated duty and tax calculation tools to simplify the complexities of cross-border shipping. The platform allows visibility and control before goods even leave the warehouse, using real-time HTS classification, duty and tax estimates, simplified payments and automated clearance to ensure accuracy and compliance. Flexible by design, DutyPay can be integrated at checkout or used alongside SEKO’s full-service logistics, giving brands the confidence to scale globally without compromising delivery speed or operational control. 

“SEKO is proud to be at the forefront of innovative ecommerce logistics,” said Jamie Andrade, SVP of Product Management. “With CustomsCity, we’ve created a unique offering designed to help our clients adapt quickly to industry landscapes while maintaining consistency.” 

DutyPay transforms the ecommerce customs classification and clearance process. As a seamless, tech-driven experience designed to keep goods moving, the platform features: 

  • Real-time landed cost calculator at checkout, enabling customers to see duties and taxes before purchase 
  • Automated customs classification and documentation, powered by CustomsCity’s eManifest and Automated Commercial Environment (ACE)-compliant platform 
  • Support for both Type 1 and Type 11 entries, providing flexible routing based on shipment size and risk 
  • Predictive screening tools to flag undervalued or restricted items upstream 

“This flexible, plug-and-play approach works for businesses of all shapes and sizes,” said James May, President at CustomsCity. “Merchants can easily calculate duties before shipping, pick the smartest fulfillment route and stay customs-compliant – without skipping a beat on the customer experience.” 

SEKO and CustomsCity are redefining ecommerce customs clearance with DutyPay. 

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