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The world’s largest sourcing company is in deep trouble, according to this exhaustive piece. Profits down 15% in the first half of 2011, and 42% wiped off its share value in the first three-quarters. Unless it acts quickly things will get worse, but the “to do” list is long: pull back from acquisitions; give more value to customers; improve internal communications and update IT systems; slash the bureaucracy; and above all, treat the staff better.