How retail supply chains are adapting to the Amazon effect

In a three-part series, Supply Chain Dive assesses the impact of Amazon on retailers and their business models. Retailers, and by proxy their logistics operators, are now driven by the consumer mentality of “I want it now”. However, the industry has far from perfected the challenge of e-commerce. One logistics operator says a key problem lies in mentality: “The industry is too focused on competing, and not enough on using the available tools to accelerate growth,” he says. Breaking it down, ...