In a three-part series, Supply Chain Dive assesses the impact of Amazon on retailers and their business models. Retailers, and by proxy their logistics operators, are now driven by the consumer mentality of “I want it now”. However, the industry has far from perfected the challenge of e-commerce. One logistics operator says a key problem lies in mentality: “The industry is too focused on competing, and not enough on using the available tools to accelerate growth,” he says. Breaking it down, Supply Chain Dive looks at the real cost of e-commerce logistics, the impact on supply chain costs of package fulfilment, and the expansion of the logistics network. Read more…
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