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SINGAPORE – 16 Aug 2012: IBM (NYSE: IBM) and the Singapore Economic Development Board (EDB) have collaborated to launch a new center dedicated to developing analytics-based technologies in order to help organisations improve their supply chains.

The IBM Supply Chain Analytics Center of Competency (CoC) in Singapore will work to help enhance the region’s supply chain expertise and develop global software and hardware supply chain solutions based on business analytics technologies. The goal is to help clients in retail and industrial sectors gain greater insight from Big Data, further drive operational effectiveness and efficiency and connect to digitally savvy consumers. 

IBM Supply Chain Analytics CoC Singapore is IBM’s first supply chain, analytics-focused center in Singapore and will work closely with IBM architects at IBM’s existing network of supply chain analytic centers in India and its operations in the United States (Raleigh, NC). Supply chain analytics help companies synchronise customer demand with their sales and marketing operations, which in turn can transform how they buy supplies and market, sell and service customer requests.

Located in one of the world’s fastest growing regions, the center will focus on developing analytics and cloud computing technologies for the Asia Pacific region and around the world. IBM scientists from the company’s three centers will collaborate with Singapore research and educational institutes on technical exchanges, joint research and commercialisation projects. 

“With the explosion of big data, enterprises across all industries are looking for ways to gain greater, more accurate insight into their businesses,” said Fran O’Sullivan, general manager, IBM Integrated Supply Chain. “We look forward to collaborating with the Singapore EDB to develop innovative technologies to advance the supply chain industry, worldwide.” 

The agreement represents IBM’s continued global investment in extending its global leadership in business analytics. 

With instant access to product pricing, promotional information and communities of like-minded friends to advise them, today’s consumers are reshaping the way businesses market and deliver goods and services. Analytics is the tool that helps clients in the industrial sector connect to consumers in new ways, to deliver value to consumers, synchronize supply to demand to gain better control over disruptions, gain greater cost savings and connect to the front offices of sales and marketing programs to deliver the right products to customers with speed and relevancy. 

“Data is fast becoming a new “natural resource” for Singapore. We are pleased that IBM has chosen Singapore to set up its Supply Chain Analytics CoC, as this will help build up our bench strength in data analytics, an important capability critical for unlocking the value of data”, said Jayson Goh, Executive Director, Infocomms & Media, Singapore EDB.

IBM Smarter Analytics

In addition to IBM’s three supply chain centers, IBM has eight global analytics solution centers in Berlin, Beijing, Dallas, London, New York, Tokyo, Washington and Zurich. Many of the supply chain methods and technologies at work today for IBM clients, were pioneered by IBM’s very own Integrated Supply Chain. Today, IBM’s supply chain analytic technologies generate significant savings annually for the company.

IBM projects USD16 billion in business analytics revenue by 2015. To meet that target, IBM has established the world’s deepest portfolio of analytics solutions; grown its business and industry expertise to almost 9,000 dedicated business analytics and optimization consultants and 400 researchers.

For more information about IBM’s Smarter Analytics, visit:

For more information about the Singapore Economic Development Board, visit: 

For more information about IBM’s supply chain, visit
.Contact(s) informationAlana J. Hill
IBM Media Relations
1 (202) 551-9510
[email protected]

Antonia HH Ong
IBM Media Relations, Singapore
[email protected]