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By Alex Lennane
The Transportation Security Administration is the organisation everyone loves to hate. It has created misery for airlines, forwarders, shippers and passengers. While its stance on cargo seems to have become more reasonable in recent months, this frank and open discussion of passenger screening, by a former TSA president, reveals the problems in the organisation, and how it should change. A great Friday read for anyone who has ever been stuck in an airport security queue.
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