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Comment on this article
Ted
May 06, 2011 at 2:12 pmAirlines are working hard to secure business and deliver to their customers; volatility abounds. While it may seem entirely logical from an IATA secretariat navel gazing perspective that it is reasonable to ask the industry to wait until "things will be sorted out" in the near future, in my view this is not a tenable position. Indeed, there's complete agreement on Des' qualifications and integrity but it's more than Des, and a new IATA DG. It's the ingrained culture and how neglected the mandate of the association has become, losing it's way over the last 20 years in a voracious pursuit of revenue over everything else. The industry will evolve with or without IATA or despite it – it's in their collective hands.