As Mr Zimmerman once said: 'The times, they are a changing’

Panalpina CEO Stefan Karlen (pictured) has posted a blog on ‘progress’. More importantly, on the need for progress in logistics. Prompted by a look back at Panalpina’s website of some 20 years ago – when Apple’s $1 trn valuation and the near omnipotence of Google was science fiction – Karlen considers whether the industry has kept pace with progress in other sectors. Again, citing Apple and Google, as well as Amazon and Netflix, he ponders whether the industry can provide the seamless experience served up by these internet titans. Or if it remains languishing in a forgotten time.