© Khunaspix Dreamstime.

Will the express operators cope with this year’s Christmas e-commerce demand? The question was posed by Ti’s Cathy Roberson, who pointed out that the streets on Black Friday, traditionally a bricks-and-mortar day of spending, were less busy than Thanksgiving itself, and 7% down on last year. But online spending was 9.5% up on Black Friday of last year and 14.3% higher on Thanksgiving. Both UPS and FedEx were open for pick up and delivery on Friday, while USPS has begun delivering seven days a week through the holiday season. But, as the postal service noted “there is only so much capacity in the network”.

Comment on this article

You must be logged in to post a comment.