Harald Oechsner and Steve Howard new directors at WCAworld
The world’s largest network of independent freight forwarders, WCAworld, has appointed Harald Oechsner (above) as ...
EXPD: TWO BUCKS UPCHRW: EVERY LITTLE HELPS AHEAD OF EARNINGSHON: STRATEGIC SOLUTIONSXPO: KEEP ON TRUCKINGDHL: ANTITRUSTDSV: TRIMMINGDSV: OHHHHHWMT: MASSIVE DOWNSIDE UNDER BEAR CASEWMT: RISKTSLA: 'FEUD RISK'FDX: KEEP THE FAITH DHL: PORTFOLIO REJIG TALK IS JUST THATAAPL: FOXCONN STRENGTH
EXPD: TWO BUCKS UPCHRW: EVERY LITTLE HELPS AHEAD OF EARNINGSHON: STRATEGIC SOLUTIONSXPO: KEEP ON TRUCKINGDHL: ANTITRUSTDSV: TRIMMINGDSV: OHHHHHWMT: MASSIVE DOWNSIDE UNDER BEAR CASEWMT: RISKTSLA: 'FEUD RISK'FDX: KEEP THE FAITH DHL: PORTFOLIO REJIG TALK IS JUST THATAAPL: FOXCONN STRENGTH
Interesting stats – although as part of a PR push – on how much retailers might lose from selecting a shoddy delivery company. The costs do not stem purely from failed deliveries and extra expense relating to that, but from lost future sales. In 2011, 86% of customers stopped buying from a particular business because of a bad experience, while a million people in the UK view tweets about customer service – 80% of which are negative. What’s more, every irritated customer tells at least two others how bad the service was.
Transpacific set to see record level of ship capacity in July as rates crash
MSC orders spark concerns of anti-competitive behaviour and an H2 rate drop
Fruit ships and trucks steer clear of Del Monte bankruptcy
European importers face backlogs as rail delays exacerbate port congestion
Global shipping to shift as Europe and southeast Asia fill US gap in China trade
Wednesday still 'Tariff Day' – even if Trump changes his mind again
The right customs plan will be a gamechanger, Maersk warns shippers
'Stable' Asia-Europe rates 'very different' to double-digit declines on transpacific
Comment on this article