Is being 'fully digital' enough for forwarders, as 'challenges remain'?
Recent struggles at Flexport have brought into question whether full digitalisation is enough for forwarding ...
Kurt Geiger’s logistics and systems infrastructure director Giuseppe Guillot sat down with Retail Gazette this week to discuss capturing customers and switching to digital stores. While heavily retail-focused, Mr Guillot’s assertion, that going digital will address a black spot that leaves 90% of consumer behaviour in the dark, speaks to the wider logistics industry’s need to change.
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Alex Lennane
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